Terms of service

Terms & Conditions

Welcome to Boxed-Memories.com! We sell framed collectibles and strive to provide a seamless and enjoyable shopping experience for our customers. By accessing or using our services, you agree to the following terms and conditions.

100% Guarantee. Your satisfaction is our top priority; we strive to offer excellent Customer Service to our clients. We will issue refunds on Online Auction Items, under certain conditions that have been legally (established by or recognized by a court of law) found to be fraudulent, or unauthentic. Items are sold with the Certificate of Authenticity as described and items will not be refunded due to differing opinions of other companies, people, industry people, Authenticators and/or Authentication opinions.

Order Processing and Shipping

We process orders within 2-3 business days of receiving payment. Shipping times may vary depending on your location but typically take 7-14 business days. We are not responsible for any shipping delays caused by third-party carriers.

Payment

We accept payment via all major credit cards. By submitting payment information, you represent that you are authorized to use the designated payment method and that you authorize us to charge your order to that payment method.

Intellectual Property

All content on our website, including images and descriptions, is protected by intellectual property laws and may not be used without our express written consent.

Warranty Disclaimer

Our products are sold "as is" and without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted or error-free, and we will not be liable for any damages arising from the use of our services.

Modification of Terms

We reserve the right to modify these terms and conditions at any time. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

Authentication

Each Lot shall disclose what Authentication accompanies it. The buyer should not purchase if he or she is uncomfortable with the authenticator.  We will issue refunds on items, under certain conditions that have been legally found to be fraudulent, or unauthentic.

We are here to offer Customer Service to our clients and returns will be accepted under certain conditions which will be determined by the company.  In our 30 years of experience, we have not had any issues. Items are sold with the Letter of Authenticity as described and items will not be refunded due to differing Authenticators and Authentication opinions

For cards and autographs appearing without professionally grading, we strive to accurately assess quality. However, Boxed Memories does not guarantee their opinion and the Buyer assumes the risk. Boxed Memories is not responsible if a professional evaluation disagrees with Boxed Memories’ opinion or with other Authenticators’ opinions.

Limitation of Liability
IN NO EVENT SHALL BOXED MEMORIES BE LIABLE TO BUYER FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOST PROFITS ARISING OUT OF OR RELATED TO THIS PURCHASE OR THE PERFORMANCE OR BREACH THEREOF. BOXED MEMORIES’ LIABILITY TO A BUYER SHALL IN NO EVENT EXCEED THE TOTAL OF THE PURCHASE PRICE AND TAXES PAID BY BUYER TO BOXED MEMORIES, REGARDLESS OF WHETHER BUYER’S CLAIM IS BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

Severability
If any provision of this Agreement is declared or determined to be null, void, inoperative, illegal or invalid for any reason, the validity of the remaining parts, terms or provisions will not be affected thereby and they will retain their full force and effect, and said null, void, inoperative, illegal or invalid part, term or provision will not be deemed to be part of this Agreement.

Interpretation
Each party to this Agreement acknowledges that it has read, or has had the opportunity to read, the terms provided herein. The parties agree that this Agreement reflects the terms as agreed to by the parties hereto. In the event a term or terms is considered ambiguous, neither party hereto, nor their respective counsel, will be considered the draftsperson of this agreement for the purpose of causing the terms of this Agreement to be construed against a party hereto.

Applicable Law
The parties hereto acknowledge and agree that this Agreement is made and entered into in the State of Arkansas, Garland County and will in all respects be interpreted, enforced and governed under the internal laws (and not the conflicts of laws) of the State of Arkansas. In the event that the parties hereto, or anyone of them, litigate any actual or potential breach of this Agreement, the parties hereto stipulate and agree that the exclusive and continuing venue for any such action will be in Garland County, State of Arkansas, or the United States District Court, located in the State of Arkansas. 

RETURN POLICY

All online items are sold in “as is” condition.  A limited guarantee is offered with regards to the following: all hand signatures are guaranteed authentic. Weight, size, estimated value, origin, grade, quality, age, condition, rarity, and importance, are not guaranteed for any item. All sales are final unless a gross error on the description has been made. Any disputes must be made within thirty (30) days of receiving the item. No returns will be accepted without a valid return authorization from Boxed Memories. Boxed Memories will not refund above and beyond the original costs.  Any additional charges incurred by the winning bidder, including appraisals, insurance, return shipping, etc. will not be covered by any refund.

30-Day Refund Resolution Policy except where exclusions apply.  

List of Excluded Reasons:

1.     Varying or differing authentication opinions from that of the item described and posted authentication.  
2.     Item not received on time.

Contact Information

If you have any questions or concerns regarding these terms, please contact us at shop@boxed-memories.com.

By using our online store, you acknowledge that you have read and agree to these terms of service.